On August 31, 2016, a Canadian man, Shawn Ramta, 34, called his wife in Canada from Mexico City. He then left his AirBnB in the upscale Polanco neighborhood to go to the gym.
He never came back.
According to Mr. Ramta’s younger sister, Sareeta Bassuta, 31, Ramta had been in Mexico City on vacation, and was due back in Canada on September 2. But when his wife went to Toronto’s Pearson International Airport to get him, he wasn’t on his direct Air Canada flight.
His absence was more troubling given that his one year marriage anniversary was only a few days later, on September 5.
Mr. Ramta is believed to have arrived in Mexico City on August 10. His sister and her partner Anisan Anton were recently in the Mexican capital to try to determine his whereabouts.
“The Canadian Embassy has contacted all the jails and hospitals, and found nothing,” says Ms. Bassuta. “Beyond that, the Canadian government says the only people who can help are the Mexican authorities.”
Mr. Ramta is originally from the greater Toronto area (GTA), with family in Brampton, but recently moved to Vancouver, where his wife is from. He is a partner at Empire Customs, a menswear company, and is also the sole director of Excalibur Freight Systems Ltd., a small trucking firm.
Aside from the abrupt termination of contact with his wife after August 31, Ms. Sareeta feels it is also unusual that her brother would be out of contact with his grandfather, the well-known Punjabi folk singer Hazara Singh Ramta, who is now in his early 90s.
“Shawn is obsessed with his grandfather,” says Ms. Bassuta. “He’s never gone more than a few days without calling him.”
Because Mr. Ramta left from Toronto to come to Mexico City, his wife, who lives in Vancouver, is unfamiliar with the luggage he brought. Family from the GTA were also unaware of what he packed.
“The belongings that were left behind at the AirBnB were minimal,” says Ms. Bassuta. “There were shorts, T-shirts, sandals, a small Nike gym bag. He always wears jeans – these are the only type of pants he wears – but there wasn’t one pair of jeans at the AirBnB. His passport and phone were gone. The Air BnB host said the only interaction was to ask for a key and a Netflix password.”
All attempts on the part of the family in Canada to solicit phone records – Mr. Ramta was on Rogers roaming – have failed so far. The family has also had no luck with credit card, dental, and banking records. In Canada, Peel Regional Police (21 division) has informed the family that any records request has to come from Mr. Ramta himself, or from the investigating police agency, which is in Mexico. To date, that has not occurred, which is causing significant frustration.
“Nobody is putting any footwork into this,” says Ms. Bassuta. “The Mexican authorities are saying we have to go to Rogers to track the phone location – that this is up to Rogers in Canada. But when we try we are told we need police authorization, and we don’t have that.”
The family is convinced that Mr. Ramta, who has no criminal record, was not involved in any illegal activity, and has not gone missing of his own free will.
“He was a humble guy, into health and fitness,” says Mr. Anton. “He liked to hike, run, jog. He didn’t do drugs.”
The family has hired a private detective in Mexico City, and Ms. Sareeta herself has done the grim work of going to morgues to see if she can identify her brother. She has also given a DNA sample.